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Need Reset for Homekit token - VMB5000

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  • ‎2022-11-26 01:33 AM
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99cats
Aspirant
Aspirant
‎2022-11-26 01:33 AM

Hi! Tried everything power cycle hub, going via home app with code or going via arlo app flow. Only times out or give me message "cannot use with homekit", can you send reset token?

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-11-28 12:49 PM

All Done : )

View solution in original post

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-11-28 12:37 PM

Can you bring your device online and I will reset the token. Please let me know when you power on the device.

 

Thanks 

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99cats
Aspirant
Aspirant
‎2022-11-28 12:45 PM

Sorry, back online now

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-11-28 12:49 PM

All Done : )

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99cats
Aspirant
Aspirant
‎2022-11-28 12:54 PM

Thanks! A restart and it started working

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