Arlo|Smart Home Security|Wireless HD Security Cameras

Unable to add to VMB5000 to HomeKit

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Mikerigby
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I have an Arlo Basestation Model VMB5000r6 running firmware 1.25.1.0_1769_1f1c874 I'm attempting to adopt it into Apple Homekit: * Launch Arlo Secure iOS application * Select Devices tab at the bottom * Select SmartHub / Base Station / Bridge * Select HomeKit, Setup * Select the Basestation * Select my HomeKit Home * Select Default Room * Select Add to Home After a moment this error is displayed: "Unable to Add Accessory" "This accessory cannot be used with HomeKit" I've tried resetting the base-station back to factory default, restarting the Arlo Secure iOS App, restarting the phone, and removing the HomeKit home and re-creating it from scratch. Anything else I should try? Thanks!

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ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

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ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you