Unable to add Arlo Base Station to HomeKit

[2wheeladdict]

I am unable to add my base station to HomeKit. I’ve followed several how to guides, but to no avail. It seems I need a token reset. 

Hardware: VMB4000r3

SN: 4R036C7XA9839

[JamesC · Accepted solution]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[2wheeladdict]

Thank you!

[Singboo1000]

I have the same issue - would you please be able to issue me a new token also?

[BrookeN]

Your token has been reset. You will need to reboot the smarthub/base station.

[Decrauz]

Hi, it seems I have the same issue. Impossible to connect my base to HomeKit. Is it possible to do something ? 
Thanks in advance. 

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?