Arlo|Smart Home Security|Wireless HD Security Cameras
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Guyincog
Aspirant
Aspirant

Hi there, could I please get a token reset on my hub? Having a problem integrating it with HomeKit and the token reset fixed the issue last time. 
Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

View solution in original post

22 REPLIES 22
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Guyincog
Aspirant
Aspirant

It worked. Thank you!

Wallndan
Aspirant
Aspirant

Hello

Can you please sent a token to my basestation once again? 

i do not understand why this is needed

 

// Daniel 

JamesC
Community Manager
Community Manager

Wallndan,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

JG222
Aspirant
Aspirant

Hi - my Arlo cameras are no longer responding in HomeKit.  Can I please get a token reset sent to my base station?  Thanks!

JamesC
Community Manager
Community Manager

JG222,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Sandiegoglasguy
Aspirant
Aspirant

Also need a token reset please. Thanks

JamesC
Community Manager
Community Manager

Sandiegoglasguy,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Mul51
Aspirant
Aspirant

Hi

would it be possible to get a token reset to allow me to use HomeKit which has stopped working. This fixed it last time this happened.

my basestation is a vmb4000r3.

thanks

peter

JamesC
Community Manager
Community Manager

Mul51,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

chlee
Aspirant
Aspirant

I'm having same problem. Can you send token reset  to my basestaion for homkit.

JamesC
Community Manager
Community Manager

chlee,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Samarth
Aspirant
Aspirant

Hi there,

I also need a reset token . I am unable to add my VMB4000r3 on HomeKit.

 

appreciate the help.

Samarth
Aspirant
Aspirant

Hi @JamesC ! Could you assist me with the reset pls? Appreciate your help in sorting this!

 

im also unable to add my base station and cameras to HomeKit.

 

Regards,

samarth.

JamesC
Community Manager
Community Manager

Samarth,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Revilgaz
Aspirant
Aspirant

Hi, @JamesC I too am unable to connect to HomeKit and was wondering if I could get a token reset as well, thanks! 

JamesC
Community Manager
Community Manager

Revilgaz,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Revilgaz
Aspirant
Aspirant

Works perfect now, thank you! 

asmonitoring
Aspirant
Aspirant
asmonitoring
Aspirant
Aspirant

cc: @JamesC 

JamesC
Community Manager
Community Manager

asmonitoring,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Samarth
Aspirant
Aspirant

Thanks for this @JamesC however when I try to add it to my HomeKit, there’s no code available on the box. How are we to add this? Earlier it would be found and then added. Now it asks for a code.

 

appreciate your help.