Arlo|Smart Home Security|Wireless HD Security Cameras
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Token request reset

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Dustbunz
Aspirant
Aspirant

Hi

 

 same as the others. Can I please have my token reset for my base station? I’m stuck at “discovering devices”

7 REPLIES 7
BrookeN
Arlo Moderator
Arlo Moderator

@Dustbunz your token has been reset. You will need to reboot the smarthub/base station.

dylanthology
Aspirant
Aspirant

Hi

 

 For me the same.. can i have a reset please?
keep seeing : discovering devices.. 

 

thx! 

JamesC
Community Manager
Community Manager

dylanthology,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Dustbunz
Aspirant
Aspirant

Can you reset mine again please? Still having the same issue after a factory reset.

BrookeN
Arlo Moderator
Arlo Moderator

@Dustbunz 

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

Bugrat
Aspirant
Aspirant

Hello, can I also have my token reset. Stuck on discovering screen in Homekit setup section. Thanks,

JamesC
Community Manager
Community Manager

Bugrat,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC