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Token Reset for Apple Homekit

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HomeboyDK
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Aspirant

Hello,

 

Would i be possible to get a Token Reset for my Base Station so that i am able to setup HomeLink please?

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JessicaP
Arlo Employee Retired

Thanks for clarifying. I've sent a token reset request to your SmartHub that should resolve the issue. Please reboot your SmartHub (remove and reapply power) and allow the SmartHub to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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JessicaP
Arlo Employee Retired

Hi HomeboyDK,

 

Just to be sure, are you trying to set up your Arlo system with Apple HomeKit or with HomeLink?

HomeboyDK
Aspirant
Aspirant

Apple Homekit! Sorry for the confusion

JessicaP
Arlo Employee Retired

Thanks for clarifying. I've sent a token reset request to your SmartHub that should resolve the issue. Please reboot your SmartHub (remove and reapply power) and allow the SmartHub to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

HomeboyDK
Aspirant
Aspirant
Thanks, Works like a charm!