Token Reset for Apple HomeKit

[neilsheppard]

Hi there, I have two basestations and one of them is unable to be detected during HomeKit setup. (I had to remove it and start again).

Would you be able to send a token reset to the affected base station please? (VMB4540r3 model)

Thanks.

[JamesC · Accepted solution]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Hlopezz02]

Hi James,

I am having the exact same issue with my base station. Can I request a token reset as well?

Hansel

[JamesC]

Hlopezz02,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[spouwer]

Hi James,

I am also having the same issue with my base station. Can I request a token reset as well?

[JamesC]

spouwer,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[joellarosa]

I also am stuck on "discovering your device, please wait". I tried power cycling bridge but didn't fix it. I think I need a token reset as well. Thank you!

[JamesC]

joellarosa,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[joellarosa]

That didn't fix it. Still gets stuck on "discovering your device". It used to work in HomeKit but stopped working. I deleted it from Home app a few days ago to try and set it up again but no luck. Any other ideas to get HomeKit working again?

[joellarosa]

Actually that did it! I just tried again and it worked this time. Thank you for your help!