Stuck on “Discovering your device. Please wait.” when trying to add cameras to HomeKit

[greggt94]

Setup all my cameras about a month ago and just setup the SmartHub so I can add everything to HomeKit. SmartHub connects just fine but when trying to add my cameras it just hangs

[ShayneS]

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[greggt94]

I’m able to add the Base Station but the cameras still don’t show up in the Home App

[ShayneS]

@greggt94 The devices need to be paired to the Base station for them to populate to HomeKit. 

You can find more info here: https://kb.arlo.com/000063184

[greggt94]

So basically I should just remove all the cameras and re-add them now that the base station is setup?

[StephenB]

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@greggt94 wrote:

So basically I should just remove all the cameras and re-add them now that the base station is setup?

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If you want homekit, that is what you need to do.

[ShayneS]

@greggt94 

The devices are required to be connected to a Smart Hub or Base Station to utilize Homekit. If connected directly to your router/WIFI they will not be available as you are seeing. 

[Toxiicscorpiio8]

Can I get a reset token as well 

[ShayneS]

@Toxiicscorpiio8 

You sure can, all done. Please reboot your Base Station or Smart Hub and try again.

Thanks