Arlo|Smart Home Security|Wireless HD Security Cameras

Help with a return a RMA number

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dj63sm
Follower
Follower

I ordered a couple of cameras never or open the box. I went to return them. I now have four different RMA numbers in return labels and one just showing one camera I’ve tried getting a hold of somebody. And I’m getting nowhere. I do not know which one to use. Does anyone have any idea what to do. I’ve tried the Support and I get nowhere with that. I cannot talk to nobody in person. Because I have not paid for subscription because I don’t want cameras in the box was never open and that’s the only way I can talk to a human being. The chat has not helped me. The support option has not helped me. So can anybody help me with any ideas. I don’t want to use the wrong RMA number. And one REM number only has one camera thank you

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BrookeN
Arlo Moderator
Arlo Moderator

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.