Reset Token - HomeKit Not Connecting

[R4nd0m70]

My base is not discoverable when trying to connect to HomeKit.

I was once connected but after some issues I tried to reconnect and cannot.

I’ve read others having this same issue and they have had a reset token sent to the base and it solves the issue.

[R4nd0m70]

My base is not discoverable when trying to connect to HomeKit.

[R4nd0m70]

I was once connected but after some issues I tried to reconnect and cannot.

[R4nd0m70]

I’ve read others having this same issue and they have had a reset token sent to the base and it solves the issue.

[JessicaP · Accepted solution]

Hi R4nd0m70,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

[R4nd0m70]

Hi JessicaP

Resolved.

Thanks for the swift response.