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Since upgrading the Arlo Secure system with the new interface, none of my cameras are being announced by Alexa anymore. I've tried disabling and re-linking the skill several times, as well as removing the activity zones, but nothing has worked. Any other advice?
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Thank you for the feedback. I have notified the team and I will report back with more info as soon as possible.
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The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.
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OK Thank you
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It looks like there is traction on this, I'm waiting for more info to provide.
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Hi @cp33
The team reviewed your account and are seeing no issues with the devices sending motion events as of Dec 12th. Does that sound correct?
Thanks
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No, that's not correct. Even though I added two new Arlo 5 Pro cameras, I’m still not having any luck. I can view the live camera feed through Alexa Show, but I'm not receiving any motion detection notifications on any of my Alexa devices (I have 5 Alexa devices in total).
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Yes, it has always been enabled for all 5 cameras
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Thanks, I will provide this info to the team and update you as soon as possible.
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Mine are doing the same thing. Need my notifications back. 4 cameras.
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Hi all,
The team is working to resolve this symptom as soon as possible. I should have more info soon.