Need Reset for Homekit token - VMB4000

[Kuzco83]

Good morning!

Could you please reset the Apple Homekit Token? For some weird reason they stopped working.

Thank you in advance!

[Bejaip]

That worked!!

[Wallndan]

Hello
I have the same problem again where Arlo drops Homelink connection. What information do you need?

[JamesC]

Wallndan,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Bergie21]

I also need my token reset please

[JamesC]

Bergie21,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[KrasavchiK]

Can you also send a token reset for my base station? Thanks

[JamesC]

KrasavchiK,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[poughkeepsee]

Hi, asking for a token reset for me as well, my page is stuck as discovering your device .

Thanks. 

[JamesC]

poughkeepsee,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[poughkeepsee]

Thanks, James, that worked 🙂

[Arslater]

I’ve been trying to get through to tech support for an hour to get my token reset, as I have the same issue. The chat just times out on me. This is so frustrating. My case number is 43166087.

[JamesC]

Arslater,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC