Need HomeKit token to reset vmb4540

[Route66Scott]

When I go to Devices > SmartHub / Base Station / Bridge > HomeKit, I am presented with a sheet that states "Discovering your device. Please wait."  Nothing ever happens from there. 

After 2 years of not having this feature work, I have discovered that I need a reset to my Pro SmartHub VMB4540, and that this must be done by a moderator. 

Please reset my token. 

Thank you in advance. 

[BrookeN]

The token cannot be reset as the basestation is showing offline. Once the basestation is online, please reach back out for the token reset.