My hub is not recognized when I try to set up Homekit

[meadowroad]

Hi I'd really like a token reset as well. My hub is not recognized when I try to set up Homekit.

[toetag7]

I am also unable to connect my Arlo devices to HomeKit. Please help, thank you.

VMB4000r3, 1.17.0.0_3953_6ba79e5

[JessicaP · Accepted solution]

Hi meadowroad and toetag7,

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?