Arlo|Smart Home Security|Wireless HD Security Cameras

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meadowroad
Follower
Follower

Hi I'd really like a token reset as well. My hub is not recognized when I try to set up Homekit.

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JessicaP
Arlo Employee Retired

Hi meadowroad and toetag7,

 

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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toetag7
Aspirant
Aspirant

I am also unable to connect my Arlo devices to HomeKit. Please help, thank you.

 

VMB4000r3, 1.17.0.0_3953_6ba79e5

JessicaP
Arlo Employee Retired

Hi meadowroad and toetag7,

 

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?