Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

How do I fix the Alexa App showing I have two lights on, but it is wrong?

Reply
Discussion stats
  • 1 Reply
  • ‎2021-12-10 09:55 AM
  • 655 Views
  • 0 Likes
  • 2 In Conversation
Truth2121
Apprentice
Apprentice
‎2021-12-10 09:55 AM

The Alexa says I have two lights though I don't have any on. The lights are for an Arlo Pro 3 Floodlight cam. It says two lights, but one is referring to the actual camera itself. Also, I have two other Arlo Pro 3 Floodlight cams, but they obviously are not showing up since they are working correctly.

 

 

Untitled11.png

Labels:
0 Likes
Reply
Message 1 of 2
655
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2021-12-13 10:57 AM

Hi Truth2121,

 

You can try logging out and logging back on to the Alexa app to see if that updates the list and your camera list.

0 Likes
Reply
Message 2 of 2
632
Discussion stats
  • 1 Reply
  • ‎2021-12-10 09:55 AM
  • 656 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.