- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a camera that has lost the ability to automate On or Off when something else occurs (in my case when a light goes on or off, I want certain cameras to go on/off.
It's only the VMC3030. the other 5 cameras are arlo pro and still have the option. Only option I have on this one camera is to record.
back story: I got a new phone, and some of the automations didn't translate over correctly, so rather than try and fix each one, I figured I'd just start over. Well one camera is keeping me from succeeding.
Anyone experience this? Know how to fix it?
I called arlo and the only thing they could see is this one problem camera has a newer update than the other 6. Perhaps the new update forgot this camera version? needs an adjustment? maybe has nothing to do with it?
Hoping I'm not the only one experiencing this.
Thanks in advance
- Related Labels:
-
Features
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I can't help but it would be useful for others if you told us what automation you're using (IFTTT, Smarthings, etc.).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Great Suggestion jguerdat - I am using Samsung Smartthings app
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi cabinlivin,
We would suggest for you to contact the support team from Samsung SmartThings to assist you with this. You can check here: New SmartThings Schema Integration for Arlo
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It appears that this has been asked in the Smartthings community and here in the Arlo Community and no suuport staff have answered as of yet.
https://community.smartthings.com/t/on-off-function-for-arlo-camera-no-longer-availabe/233291
and
https://community.smartthings.com/t/power-on-off-arlo-wire-free-cameras/219714/6
For example, my cameras do not have the availability for power on/off from within automations, yet they DO have the capability within, of all things, the Smart Lighting app.
Seems like a simple fix...