Arlo|Smart Home Security|Wireless HD Security Cameras

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jmac150
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Aspirant

Hi

my Pro 3 Floodlight sends me motion notifications via Amazon Alexa, even though I have disabled alerts. How do I stop Alexa notifying me?

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JamesC
Community Manager
Community Manager

jmac150,

 

Disabling alerts within the armed mode will only stop notifications being sent from the Arlo Secure app to your mobile devices. This will not have any impact on Alexa notifications.

 

You need to take a look at your Arlo device within the Alexa app and disable motion announcements there.

 

JamesC

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JamesC
Community Manager
Community Manager

jmac150,

Where have you disabled the alert? Could you provide more details?

JamesC

jmac150
Aspirant
Aspirant
Hi
I have disabled the both email and push alerts in the Armed mode.
jmac150
Aspirant
Aspirant
Hi
I have disabled the both email and push alerts in the Armed mode.
can you help with my problem?
jmac150
Aspirant
Aspirant

Can anyone help with this problem?
Thanks

JamesC
Community Manager
Community Manager

jmac150,

 

Disabling alerts within the armed mode will only stop notifications being sent from the Arlo Secure app to your mobile devices. This will not have any impact on Alexa notifications.

 

You need to take a look at your Arlo device within the Alexa app and disable motion announcements there.

 

JamesC