Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Homekit

Reply
Discussion stats
  • 1 Reply
  • ‎2020-08-16 10:37 AM
  • 1046 Views
  • 1 Like
  • 2 In Conversation
PerSwe
Follower
Follower
‎2020-08-16 10:37 AM
Hello!
My Arlo PRO 2 cameras have worked with homekit untill a week ago. Now in homekit app it says ”no answer”. The router is the same 2,4ghz and i can see à still frame from one week ago. Somebody who has had the same issue?
Labels:
Reply
Message 1 of 2
Views icon 1,046
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2020-08-18 09:35 AM

Hi @PerSwe

 

Have you tried to remove and re-add your cameras to the HomeKit app?

0 Likes
Reply
Message 2 of 2
Views icon 1,019
Discussion stats
  • 1 Reply
  • ‎2020-08-16 10:37 AM
  • 1047 Views
  • 1 Like
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.