Arlo|Smart Home Security|Wireless HD Security Cameras

Homekit Token Reset

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Dieppy89
Aspirant
Aspirant

Hello, may I get a HomeKit token reset please? 

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JessicaP
Arlo Employee Retired

Hi Dieppy89 and josechanez,

 

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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josechanez
Aspirant
Aspirant

Can I get a token reset for my base station?  I am trying to set up my HomeKit, but it is stuck at discovering devices.

JessicaP
Arlo Employee Retired

Hi Dieppy89 and josechanez,

 

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?