Arlo|Smart Home Security|Wireless HD Security Cameras

Homekit Reset Token

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Collin_carter
Aspirant
Aspirant
My base is not discoverable when trying to connect to HomeKit.
Can you send me another token reset request to my base station?  Thanks,
415 REPLIES 415
ShayneS
Arlo Moderator
Arlo Moderator

 

HI @ElsDeCorte

@staring07

 

I have reset your tokens, please reboot your Base Station and try again. 

jsantora
Aspirant
Aspirant

I need a homekit token reset as well, please.

ShayneS
Arlo Moderator
Arlo Moderator

@jsantora

 

I have reset your tokens, please reboot your Base Station and try again. 

Roslan
Aspirant
Aspirant
Hi there. Mine stuck again, appreciate if you can issue a reset token. Thanks.
cmazevedo
Aspirant
Aspirant

Hello. Have the same problem with my Arlo Pro base Station (VMB4000r3). Can you reset it? thanks

JJB163
Aspirant
Aspirant
Thank you very much; was able to add base station to HomeKit and all is working well.
ShayneS
Arlo Moderator
Arlo Moderator

 

@Roslan

@cmazevedo

 

I have reset your tokens, please reboot your Base Station and try again.

Mocajr66
Aspirant
Aspirant
Please can you reset my token again.
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Mocajr66

 

I have reset your tokens, please reboot your Base Station and try again

Mocajr66
Aspirant
Aspirant
think I did some mistake it’s not working this time. Can you send the token reset again please
ShayneS
Arlo Moderator
Arlo Moderator

@Mocajr66

 

You can try removing > Re-installing the Arlo app real quick 

Sigalert
Aspirant
Aspirant

Hello,

 

Can I please get a token reset on my Base Station VMB4000?

 

Thank you.

mxlmn
Aspirant
Aspirant

Hi, can you please reset my token ? 

Any plan to add that option in the app in the future ?

Thanks

ShayneS
Arlo Moderator
Arlo Moderator

@mxlmn @Sigalert

 

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Pdog439
Aspirant
Aspirant
Can you reset my token, please? I made it two weeks this time. SMDH
mxlmn
Aspirant
Aspirant

It didnt solve the issue, still stuck on Discovering your device...

mxlmn
Aspirant
Aspirant

After a few minutes, it worked. Thanks !

ShayneS
Arlo Moderator
Arlo Moderator

@Pdog439

 

I have reset your vmb4000 Homekit token.

AlexJurj
Aspirant
Aspirant

Hello, 

 

I have the same issue, can you please help me with this issue?

What info do you need from my side?

 

Thank you!

ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

AlexJurj
Aspirant
Aspirant
Still no result unfortunately. I tried restarting from the app and also turn off/on the base station directly 😞
ShayneS
Arlo Moderator
Arlo Moderator

@AlexJurj

 

Can you try removing and reinstalling the Arlo app?

AlexJurj
Aspirant
Aspirant
Seemed to work, but the VMC3030 cameras were not added 😞
Rkalpee
Aspirant
Aspirant
I need an apple HomeKit token reset. My devices are no longer showing up in my Apple tv
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Rkalpee

 

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you