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I've raised a support ticket to get a HomeKit reset token sent to my basestation, I explained what the issue was (everything has been working with HomeKit, but it has now stopped and I now can't add my cameras back in), but I've just been sent a standard set of FAQ's and no way of responding back to support to tell them I've tried all that, I know what the issue is.
Can someone help please? I'm getting quite fed up with the broken Arlo support request system, you seem to be able to log a new request but are completely unable to get back to ones you've already raised.
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I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.
Thank you
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I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.
Thank you
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Thank you!
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I’m in the exact same situation, can you help me? Please.
thank you.
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