Homekit Discovering Devices hang

[Dr_G]

I have two base stations that neither are able to connect to HomeKit...they are both getting stuck in "Discovering Devices" can I get a token reset for both Hubs?

[sjirk]

I have the same issue, would it be possible to receive a token reset ?

[hbird3]

Please send a reset token

Thank you

[TimNauss]

James, could you send me a reset token as well? I am having the same issue.

[Noname4u]

Also unable to join homekit

[DavesFaves]

Good morning,

I've been experiencing this problem with HomeKit for months now. Thank you for the update to the app. I've taken the update and my HomeKit integration still does not work. It hangs up at "discovering devices." May I too get a token reset ASAP? Thanks.

Have a good weekend,

Dave

[Quangg]

Hi, Can you please send a reset Homekit token for me?

I am unable to connect to Homekit on the Arlo Mobile App.

Cheers

[ShayneS]

@Quangg

The fix for this issue has started rolling out. Please update your Arlo mobile app manually to version 3.5.1 from the iOS store by removing & re-installing the app. I have reset your HomeKit token, please reboot your base station and try again

[Quangg]

@ShayneS 

I have performed all the steps mentioned below.

I've updated the app by removing and re-installing.

I have also rebooted the base station and tried again but still not working.

Is there anything else I can try?

[iarumas]

It looks like I need a token reset too please.

[ShayneS]

Hi @iarumas

I have reset the token, can you please try once more.

[iarumas]

Thanks, now I get “unable to add accessory. Accessory is out of compliance.”

[Dealbergaria]

I have 2 base stations: Main Arlo Hub with Essential Spotlight Cameras and Second Arlo Hub with 3 Essential spotlight cameras and a Pro 2 camera. I managed to successfully add the Main Arlo Hub to HomeKit, but the 2nd one gets stuck at "Discovering Devices" in its HomeKit setup. I have the latest iOS App version (3.5.5) and the hub firmware seems up to date. I rebooted the hub but still no joy. Do I need a HomeKit Reset Token?