Arlo|Smart Home Security|Wireless HD Security Cameras

Homekit Connection Problem with VMB5000

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skous
Aspirant
Aspirant

Hello there

 

It seems I cannot connect my VMB5000r6 to the Apple homekit. Possibly it needs a token reset?

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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3 REPLIES 3
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Ja-de-groot
Aspirant
Aspirant

Hi James,

 

I have been having the same issue. HomeKit does not connect. Can you please send a token reset to my base as well? I’ve already logged a ticket many many weeks ago but did not get a response

 

JamesC
Community Manager
Community Manager

Ja-de-groot,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC