Arlo|Smart Home Security|Wireless HD Security Cameras

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Ctaffe94
Aspirant
Aspirant

can’t link my HomeKit to my Arlo base. It’s asking for a HomeKit code, which I don’t have ! 

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:
 

If you see feed:
https://kb.arlo.com/000063184

 

There is a spot that states to setup without a code, please follow those steps.

Ctaffe94
Aspirant
Aspirant

I followed the directions and it’s still giving me the same issue

Ctaffe94
Aspirant
Aspirant

IMG_4815.png

It  still won’t add asking for a code 

BrookeN
Arlo Moderator
Arlo Moderator

You are more then likely going to have to reset the basestation. Please keep in mind if you reset the basestation, you will need to add the cameras back on. If that is something you want to do let me know as I will need to reset that token again. 

Ctaffe94
Aspirant
Aspirant

Yes

BrookeN
Arlo Moderator
Arlo Moderator

@Ctaffe94 It has been reset.