Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

HomeKit token reset

Reply
Discussion stats
  • 1 Reply
  • ‎2021-11-02 04:27 PM
  • 406 Views
  • 0 Likes
  • 2 In Conversation
Brucealeg
Follower
Follower
‎2021-11-02 04:27 PM

Mods - can I get a token reset so I can use HomeKit please? Same issue as many others here posted.

Labels:
0 Likes
Message 1 of 2
406
1 ACCEPTED SOLUTION

Accepted Solutions
JessicaP
Arlo Employee Retired
‎2021-11-03 08:34 AM

Hi Brucealeg,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) and allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

View solution in original post

0 Likes
Message 2 of 2
374
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2021-11-03 08:34 AM

Hi Brucealeg,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) and allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

0 Likes
Message 2 of 2
375
Discussion stats
  • 1 Reply
  • ‎2021-11-02 04:27 PM
  • 407 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.