HomeKit token reset request for VMB4000r3

[jessejjohnson]

Requesting a HomeKit token reset request for VMB4000r3?

Hub series number: 4R05857GA14D2

[JamesC]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[bill661]

I would like to have a reset sent to my unit. Thanks. 

[JamesC]

bill661,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[C-Starr]

Hello support I am having exactly the same problem with my base station vmb4000r3. Can you please send the token reset?

[JamesC]

C-Starr,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[C-Starr]

Thanks support. It’s fixed now after the token reset.  for others looking for similar situations I am on IOS/TVOS 16.5 using an AppleTV 4K as the main hub.

[axdero]

Hello Arlo Support Team,

Would it be possible to send a HomeKit token reset to my VMB4000r3 as well?

Thanks for your help.

Best regards,

Axel

[JamesC]

axdero,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC