HomeKit token reset request VMB4540

[AbeFroSausages]

A VMB4540 base station that I received yesterday is active on my HomeKit (with cameras) but HomeKit is showing that the base station is not HomeKit compatible, making some features unavailable.

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184

[AbeFroSausages]

I removed the base station from HomeKit and tried to re-attach it in the Arlo App Device Settings, selecting HomeKit but now the wheel just spins in Devices Found.

[AbeFroSausages]

I got it to add back but it’s still showing it’s an “Uncertified Accessory."

[BrookeN]

You may need to reset the basestation and then try to set it up without a code. 

[AbeFroSausages]

No luck. I’ve tried to restart and reset the base, remove the base from HomeKit, delete the app and reinstall.