Homekit Token Reset Please: VMB4500r2

Reply
Discussion stats
  • 5 Replies
  • 426 Views
  • 0 Likes
  • 3 In Conversation
Estwing
Aspirant
Aspirant

Can I have a HomeKit token reset for my VMB4500r2 please

5 REPLIES 5
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184

Estwing
Aspirant
Aspirant

Apologies for the late reply, I’ve been faffing with my home network to get this working.

 

thank you for the reset 

BrookeN
Arlo Moderator
Arlo Moderator

No problem. 

DamiousGunn
Aspirant
Aspirant

Sorry, I am not sure how to start on own post. I am looking for something who would be able to do a token reset for me? I have a VMB4540

BrookeN
Arlo Moderator
Arlo Moderator

I can do that for you. I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184