HomeKit stopped Working

[nealtherep]

I see there was a new update today for the 5000 hub but my HomeKit no longer works.  I unpaired the hub and attempted to pair again however it is not finding it.  It just says “discovering your device”….

[JamesC]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[nealtherep]

Thank you 

[Xtazz78]

Hello i have thé sale issuie can you help me ? 

[JamesC]

Xtazz78,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[lygre]

JamesC,

I am also having this issue. I have only just discovered the existence of the HomeKit token.. could I possibly get a reset as well in hopes of resolving this issue?

Thanks

[JamesC]

lygre,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[lygre]

Thank you so much @JamesC! This resolved my issue entirely.