Arlo|Smart Home Security|Wireless HD Security Cameras

HomeKit reset key

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arloplato
Aspirant
Aspirant
Requesting reset token for HomeKit. When I first got the cameras, I was able to successfully sync them with HomeKit, but I accidentally deleted the home. Now they don’t connect I already tried troubleshooting, I’ve reset the system and the loading wheel just keeps spinning on devices found.
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JamesC
Community Manager
Community Manager

Please make sure your base station is online. Once you've confirmed it's online, please let me know and I will send a token reset.

 

JamesC

arloplato
Aspirant
Aspirant

It is online and ready. Thank you.

JamesC
Community Manager
Community Manager

arloplato,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC