Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

HomeKit is "Discovering" - Need token reset. Again.

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  • ‎2022-07-22 09:40 PM
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MysticalMule
Aspirant
Aspirant
‎2022-07-22 09:40 PM

It says it’s “Discovering your device. Please wait.” But never discovers anything. Last time this happened I needed a token reset to fix it. I hope this isn’t going to become a regular thing.

 

This is maybe the 3rd or 4th time I've needed a token reset. Why does this keep happening? It's annoying.

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JamesC
Community Manager
Community Manager
‎2022-07-25 11:42 AM

MysticalMule,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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