HomeKit Token reset needed for VMB4000r3

[jontom]

I successfully added my smart hub to Homekit once, but I had to re-do the Homekit setup. Now I am stuck at the "Devices found" stage of the app's Homekit section. Reading around the community pages it seems like I need to get a token reset to be able to re-add the hub to Homekit. Would you please push one to the hub associated with this account?

[BrookeN · Accepted solution]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

If you see library:
How do I connect my Arlo device to Apple HomeKit?

If you see feed:
https://kb.arlo.com/000063184 

[ChrisR2]

Howdy, BrookeN!

Same as jontom. I'm stuck at the screen in the app that shows it is searching for devices to add to homekit, but it never advances past that. I'm trying to connect my VMB4000r3 to Apple Homekit. Can you send a token reset to my base station?

Pro Base Station Three-LED VMB4000 

[ChrisR2]

I'm bumping this post for a response.

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

If you see library:
How do I connect my Arlo device to Apple HomeKit?

If you see feed:
https://kb.arlo.com/000063184 

[Smartlin]

@BrookeN , can you help me with token reset? I have VMS 4000r3.

thank you!

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

If you see library:
How do I connect my Arlo device to Apple HomeKit?

If you see feed:
https://kb.arlo.com/000063184