Arlo|Smart Home Security|Wireless HD Security Cameras
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HomeKit Reset

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LachHull
Aspirant
Aspirant

Hi,

 

My cameras seem to have lost their HomeKit Connection. Would you be able to send me a token reset?

 

Thanks in advance.

1 ACCEPTED SOLUTION

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ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

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8 REPLIES 8
ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

LachHull
Aspirant
Aspirant

Hi, 

 

unfortunately, HomeKit has not reset. Can I have another token rest to try again?

 

thanks in advance.

LachHull
Aspirant
Aspirant

A reset overnight without the base station having power has worked. Thank you.

imKevinW
Aspirant
Aspirant

Can I get this token reset please.

Wyatt381
Aspirant
Aspirant

Same here I need a token reset as well

JamesC
Community Manager
Community Manager

imKevinW, Wyatt381

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Callachd
Aspirant
Aspirant

Please can I have a HomeKit reset 

 

thanks

 

JamesC
Community Manager
Community Manager

Callachd,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC