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Google shows "stream unavailable" or gets stuck on Arlo logo. Works flawlessly on Google Home app.

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yuvraj94gill
Aspirant
Aspirant

Just picked up 4x Arlo Pro 3s, and the Google Nest Hub Max .. want to have all 4 cameras displaying on it.

When I try to display one it either says "stream unavailable" or it gets stuck on the Arlo logo. On my phone, it works flawlessly via the Google Home app.

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JessicaP
Arlo Employee Retired

Hi yuvraj94gill,

 

You can try disconnecting your Arlo devices from your Google Assistant and try re-connecting it to see if that works. You can refer here: How do I connect my Arlo cameras to the Google Assistant app?

yuvraj94gill
Aspirant
Aspirant
Hello,

It works fine with my Google app on iOS. It even works fine on an Echo Show. It just doesn't work right on the Nest Hub Max, most of the time it'll just get stuck on the Arlo logo while loading the feed.
JessicaP
Arlo Employee Retired

If you're still having problems where it's not working with your Google Assistant device, contact the Support Team to further assist you. You will find several options for contacting support in the provided link.