Google home won't link

[Dfrost]

I can't link with goggle home. It won't go past the agree and link screen. I just get a weird gray circle that will then disappear, but nothing happens.

[ShayneS]

Hello, 

This issue should now be resolved, thank you for providing all your feedback.

[jsjj42000]

I cannot link my arlo either. Please advise.

[ShayneS]

Hi @jsjj42000

Can you try these steps to see if this help:

Option 1:
Clear app cache and reinstall Google Home app
Option 2:
Unlink skill from all devices and set up again on a single device
Option 3
Unlink skills and factory reset Google Home device then set it up again.

[michalandely]

@ShayneS 

I just set up my google home and am having the same problem.  When I go to link it brings up the page but when I tap any button it just closes the interaction and doesn't connect.

[ShayneS]

Which version of the google home app are you using? have you tired to remove and re-add the home app? Are you updated to the latest version of the Arlo Secure app? Does this occur on an Android or iOS device? Doyon have another device you can try and test the linking process on? I wasn't able to replicate this issue as described.