Arlo|Smart Home Security|Wireless HD Security Cameras

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Peb21
Aspirant
Aspirant

Good afternoon,

I've just managed to link my Arlo account to Google home to add y essential cam.

Everything worked as expected but now when I try to watch my cam feed on Google home app, it is looping asking me about nest account ?

What's wrong with it ? What's the link with Arlo ?

Can you please help me ?

 

Thank you

3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator

Can you make sure the steps within the article were all followed:

https://kb.arlo.com/000055108/How-do-I-connect-my-Arlo-devices-to-Google-Home

 

Peb21
Aspirant
Aspirant

Thank you but it doesn't work.

Just after having successfully added the camera, when clicking on it on the Google home app, it is asking me if I have a Google nest account.

Then it loops.whatever the choice yes or no....

 

I'm stick

Peb21
Aspirant
Aspirant

Still the same.

I've added a Video Doorbell and an outdoor cam into the Arlo secure app.

Everything worked fine.

I've linked again my arlo account into google home and everything went fine.

But clicking on the cam or doorbell through google Home it is looping asking me if I have a Nest account....answering yes or no doesn't help !?!

 

Any advice ?

Thank you !