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Google Assistant doesn't understand commands for Arlo

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  • ‎2021-02-25 04:43 PM
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rickw12
Guide
Guide
‎2021-02-25 04:43 PM

According to a help page here, after connecting cameras to Google Assistant, the user should be able to tell it to "show [name of camera]" on any connected Google device. When I tell it to show the camera on my phone, it doesn't understand.  Is this a question for Google (which could take an eternity to get a response)?

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JessicaP
Arlo Employee Retired
‎2021-03-01 08:06 AM

Hi rickw12,

 

Make sure you have the following compatible Google Assistant devices shown below:

  • Google Home hub
  • Chromecast device
  • TV with Chromecast
  • Media player with Chromecast

Otherwise, you can try rebooting your Google Assistant device to see if that helps or remove the devices from the Google Assistant/Home app and re-add them back on. 

 

If that still doesn't work, contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

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