Cannot get HomeKit setup on Arlo

[Nuflat]

I have same issue. Cannot get HomeKit setup on Arlo. I had it at one time and removed it and now it’s not working.

[small_cat]

Hi - could I please have a HomeKit token reset sent to my base station? Thanks

[Maurice73]

Problem connecting to homekit

My VMB4000 can’t be connected to HomeKit, no device found while trying to setup homekit. App and all hardware firmware up to date

need help to solve this problem,

thank you

[Jcd110681]

I am unable to get the product setup with HomeKit. It is on the most recent firmare and just hangs during the HomeKit setup process. Any suggestions?

[Mocajr66]

Same problem with my HomeKit. Please send me a token to fix

[JessicaP · Accepted solution]

Hi Nuflat, small_cat, Mocajr66, Jcd110681,

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

Hey Maurice73,

I was unable to send a token reset request to your Base Station as it looks like your Base Station is showing offline on our system. Please be sure that your Base Station is online and let us know so we can send a token reset request to your Base Station.

[Jcd110681]

Thanks so much! That fixed it.

[Mocajr66]

Successful it’s working great thank you Jessica

[Maurice73]

Hi Jessica
Thank you for the support
The base station is on now
Can you please send the token reset
Thank you

[JessicaP]

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?