Cannot add Arlo to Apple home

[polyn]

Hello Support,
I cannot add the Arlo devices to my Apple Home.

Arlo screen stuck at "Discovering your device. Please wait."

I already did a factory reset, that didn't help.

Any advice?

Thank you!

[BrookeN · Accepted solution]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184 

[polyn]

Thank you!