Can’t connect Base Station to Homekit

[50cc]

I have a VMB5000r6 and whatever I try it won’t connect to homekit. It forevers stays on the connecting screen. I reset all and restart all many times but exact same problem stays. All have update firmwares still no difference.

I read about a token that could be reset for Homekit, anyone know how to do this?

[StephenB]

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@50cc wrote:

I read about a token that could be reset for Homekit, anyone know how to do this?

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The mods ( @JamesC or @ShayneS ) can do this for you.  I've tagged them, to call their attention to your post.

[50cc]

Hi Stephen, thanks for checking, I hope they can fix it 

[JamesC]

50cc,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[50cc]

Many thanks! Working now!