Arlo|Smart Home Security|Wireless HD Security Cameras
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mkhole
Tutor
Tutor

8E71C7CA-6D1F-4A03-A9D4-B2DDC67310B2.pngMy base is not discoverable when trying to connect to HomeKit. I was once connected but after some issues I tried to reconnect and cannot. 

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JessicaP
Arlo Employee Retired

Hi mkhole,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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JessicaP
Arlo Employee Retired

Hi mkhole,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

mkhole
Tutor
Tutor

Thank you. I've added it properly.