Arlo|Smart Home Security|Wireless HD Security Cameras

Base is not discoverable when trying to connect to HomeKit.

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mkhole
Aspirant
Aspirant

8E71C7CA-6D1F-4A03-A9D4-B2DDC67310B2.pngMy base is not discoverable when trying to connect to HomeKit. I was once connected but after some issues I tried to reconnect and cannot. 

Model: VMB4000 | Arlo Pro/Pro2 Base Station
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JessicaP
Arlo Moderator
Arlo Moderator

Hi mkhole,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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JessicaP
Arlo Moderator
Arlo Moderator

Hi mkhole,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

View solution in original post

mkhole
Aspirant
Aspirant

Thank you. I've added it properly.