Arlo|Smart Home Security|Wireless HD Security Cameras

Attempting to add Arlo to HomeKit

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DrWiFi
Aspirant
Aspirant

Hello,

I am trying to get my Arlo system into my HomeKit but am running into issues.

In the Arlo app, the base station says it is "Discovering your device"

Trying to add it via the Home app just hangs.

To complicate things a bit, I am running an Aruba network.
I've added _arlo-video._tcp to the allowed airgroup services. Are there any others that I need to enable?

Thank you

2 REPLIES 2
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

https://kb.arlo.com/000063184 

DrWiFi
Aspirant
Aspirant

Hello,

it has been sitting at discovering device all day.