Arlo|Smart Home Security|Wireless HD Security Cameras
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johnb263
Aspirant
Aspirant
Arlo VMB4000r3 firmware 1.19.0.3_4074_68a8e53, IOS 15.6.1, arlo app v. 3.6.8
Hi, I recently replaced my router with a Linksys Velop AX4200, and now I cannot connect to apple homekit. Last time this happened, you reset my token and I was able to connect. Could you please reset it again? Thank you
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ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

View solution in original post

2 REPLIES 2
ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

johnb263
Aspirant
Aspirant

Thank you ShayneS, that worked. Much appreciated -

John