Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Ultra camera cannot connect to homekit

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  • ‎2022-09-03 04:31 AM
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Paozishou
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Follower
‎2022-09-03 04:31 AM

Hey I have just bought a ultra2 today but it cannot connect to the apple homekit. Do I need a token reset ?

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JamesC
Community Manager
Community Manager
‎2022-09-06 01:21 PM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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