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Arlo VMB400 - Can’t add to HomeKit

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myarl0
Tutor
Tutor

I am not able to connect my Arlo pro VMB4000 to HomeKit. The base doesn’t have QR code and when I try to connect to HomeKit via the Arlo app, it gets stuck at discovering device and nothing happens. The VMB4000 is connected via Ethernet cable and I’m on the same network on my cell phone. Please help!

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Cribbe8
Aspirant
Aspirant

I have the same problem and need a  token. 

JamesC
Community Manager
Community Manager

myarl0, Cribbe8

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

myarl0
Tutor
Tutor

Thank you. That worked!

Cribbe8
Aspirant
Aspirant

Thank you. Works now.