Arlo|Smart Home Security|Wireless HD Security Cameras
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Apple HomeKit Token reset request

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Wheels69
Follower
Follower
‎2023-05-28 09:28 AM

Can I please get a token reset sent to my base station?  As others have posted, can no longer discover the basestation via HomeKit setup.

 

VMB4000r3

Serial: 4R05847FB1DCA

F/W: 1.21.0.0_4280_a58d08a

 

Thanks!

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JamesC
Community Manager
Community Manager
‎2023-05-30 09:41 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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