This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi everyone,
I’m actually unable to use my Arlo cameras with HomeKit. My Arlo app is up to date and it seems I need a token to reset my base station.
How to get this token ?
Thanks,
Solved! Go to Solution.
- Related Labels:
-
Apple HomeKit
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi S_Weather_01, Stefu_80, Atxwaldo,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I'm trying to add the base station (VMB4500r2) to my HomeKit system. The HomeKit discovery in the Arlo app in my mobile does not discover anything, it just keeps on searching. I've tried everything with no success:
-Reset/restart everything (iPhone, Arlo Base Station, Apple TV)
-Updated every device to its most up-to-date firmware
-Checked all wired and wireless LAN and Uplink connections and all are up and running
I've read something about a reset token...? Could this help? How can I get one?
Br
Stefan
![](/skins/images/03AD5D9B9BF797EDA60CA3DE83F664C1/responsive_peak/images/icon_anonymous_message.png)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi S_Weather_01, Stefu_80, Atxwaldo,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
unfortunately the Token Reset had no effect on the issue even if I followed all the instructions.
How can I check if my device did receive the Token Reset? Any other workarounds?
Br
Stefan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey Stefu_80,
I've sent another token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
If you're still having problems trying to set up Apple HomeKit with your Arlo system, please contact the Support Team so they can further assist you. You will find several options for contacting support in the provided link.
-
Amazon Alexa
96 -
Apple HomeKit
624 -
Apple TV App
7 -
AppleTV
23 -
Arlo Mobile App
55 -
Arlo Pro
2 -
Arlo Pro 2
1 -
Arlo Q (Plus)
1 -
Arlo Secure
9 -
Arlo Smart
36 -
Arlo Wire-Free
1 -
Before You Buy
29 -
Features
81 -
Firmware Release Notes
8 -
Google Assistant
68 -
IFTTT
64 -
IFTTT (If This Then That)
117 -
Installation
86 -
Modes and Rules
13 -
Motion Detection
1 -
Online and Mobile Apps
70 -
Samsung SmartThings
63 -
Security System
1 -
Service and Storage
5 -
SmartThings
73 -
Troubleshooting
381 -
Videos
1
- « Previous
- Next »