Arlo Doorbell & Baby notifications not working with Alexa in Australia or outside of US

[Hainesie]

I am getting really frustrated with Arlo support.

I have a number of Arlo cameras, and Arlo Baby and an Arlo doorbell all integrated into my Alexa devices (Show 10, 2x Show 5, Echo dot).  I can view all the cameras fine on my Alexa show devices but I can't get notifications on my Alexa devices.  After doing hours of troubleshooting it seems to come down to being registered to the amazon.com.au store rather than amazon.com.  I registered a dot a different account I have which hones to amazon.com and notifications work perfectly but moving everything back to the amazon.com.au account proved they do not work in this region.

Arlo, I have tried all your troubleshooting and have an active case which the only response I am getting is every couple of days an email saying you're going to close the case due to inactivity despite me providing all of this detail a number of times for troubleshooting.  

When will Arlo notifications from Doorbell and Baby be available for devices registered to amazon Australia.  It's a simple question.  Just needs someone to answer it.

[JessicaP]

Hi Hainesie,

Our development team is aware about this issue and is currently investigating where Arlo-Alexa notifications are not working outside of US. We'll be sure to update the community when we hear any new information.

[Hainesie]

Hi JessicaP,

Any update on this, it’s been quite some time. Will this ever be resolved or has this product been falsely advertised in Australia?
Very keen for a resolution for notifications from both Arlo baby and doorbell onto our Alexa devices.
Many Thanks,
Hainesie

[JessicaP · Accepted solution]

Hi Hainesie,

We appreciate your patience on this. This should now be working. If you're still having problems, try to remove the Arlo-Alexa skill and re-enable it again to see if that helps.